Witness memory: psychology and neuroscience for OSH professionals

10 Apr 2025
Keynote Theatre
Keynote Theatre

Witness memory is inherently fragile, can deteriorate rapidly, and is highly susceptible to distortion at various stages – from encoding to storage and retrieval. What witnesses notice, how they remember it, and how they recall it can all be influenced by numerous factors such as stress, personal biases, prior life experiences, pride/wishful thinking, and even the way questions are framed during interviews. For EHS professionals conducting witness interviews, this presents both challenges and opportunities. Recognising the complexities of memory is essential not only to avoid unintentionally influencing a witness's recollection during questioning but also to effectively assess the reliability of their evidence during incident investigations.

Join Elizabeth Hyde, a psychological safety consultant and lawyer (non-practising) for a captivating 45 minute session designed to enhance your expertise in handling witness interviews. The session will consider: the science behind memory encoding, storage and retrieval; psychological and situational factors influencing memory; and practical techniques to foster psychological safety in a witness to improve evidence gathering.

Speakers
Elizabeth Hyde
Elizabeth Hyde, Director - Hesper GRC