One Accident, Real Consequences: What Safety Leaders Need to Learn

30 Apr 2026
The Knowledge Exchange Theatre
The Knowledge Exchange Theatre

Twenty years ago, a series of small, seemingly insignificant lapses aligned on a single day and changed a life forever. The forklift driver didn’t follow the proper procedure. The walkway was in poor condition. The supervisor wasn’t on the floor. None of these issues alone might have caused an accident. But together, they did.


That incident didn’t happen because people weren’t trained or because safety processes didn’t exist. It happened because real operations are dynamic - and because the drift from safe behaviour to unsafe behaviour is rarely visible until it’s too late.


In this panel session, Lisa Ramos, who lost her leg after a forklift accident two decades ago, will share what she now understands about the conditions that led to it and what that means for anyone responsible for a shared workspace. Alongside her, Alan McEnteggart brings decades of industry perspective on safety culture, supervision, and the common mistakes organisations make when they confuse documentation with protection. Justin Bond from Powerfleet will discuss how technology can strengthen, but never replace, the human accountability essential for an effective safety culture.


Key takeaways:
•    Why serious incidents keep happening in workplaces that already have training and procedures in place
•    The role of supervision and culture in preventing the slow drift toward unsafe norms
•    How technology supports, rather than substitutes, management action and accountability
•    Practical steps safety leaders can take the morning after this session

Chairperson
Mark Tilley
Mark Tilley, Content and Community Manager - Health Safety Digital
Speakers
Lisa Ramos
Lisa Ramos, Inspirational Safety Impact Speaker - P2BS
Alan McEnteggart
Alan McEnteggart, Health & Safety Advisor - UKMHA
Justin Bond
Justin Bond, Enterprise Business Development Manager - Powerfleet