From Verbal to Violent: The New Reality for Retail Staff

29 Apr 2026
Lone Worker Safety Live Conference
Lone Worker Safety Live Conference
Aggression towards frontline and retail staff has reached record levels - with incidents involving weapons and physical attacks rising sharply. In this data-driven session, SoloProtect and TGJones (formerly WHSmith) examine what’s driving the surge and how organisations can respond through smarter prevention, stronger culture, and practical steps to protect lone and public-facing workers.
Speakers
Steve Hough
Steve Hough, Managing Director/ President - SoloProtect