As National Highways Director of Health, Safety and Wellbeing, Mel brings over 20 years of extensive operational experience to the role and leads on road operations and national and regional control rooms. Previously as Operations Director, Mel was accountable for delivering improved safety for all on-road staff and those of the supply chain. Mel specialises in leading large and complex operations, with diverse teams that are public facing within a 24/7, 365 days a year, safety critical service environment.